Last Updated: 1 January 2026

FC88Club Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

FC88Club takes your privacy seriously. This Privacy Policy explains in detail how FC88Club collects, uses, stores, and protects your personal data as a player on our platform. We operate in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and the highest international data protection standards.

Effective: 1 January 2026
Your Data Is Safe
256-bit SSL encryption protects every transaction and your personal information at FC88Club at all times.
256-bit SSL PDPA 2010 2FA

How FC88Club Protects Your Privacy

Six core pillars that keep your personal data safe and protected at FC88Club at all times.

Highest-Level Encryption

All data transmitted between your device and FC88Club's servers is protected with 256-bit SSL encryption — the same technology used by leading financial institutions and banks in Malaysia.

Two-Factor Authentication (2FA)

FC88Club provides an additional layer of security through two-factor authentication. Every login is verified via a one-time OTP code sent to your registered phone number, preventing unauthorised access.

No Sale of Data to Third Parties

FC88Club strictly does not sell, rent, or share players' personal data with any third party for marketing purposes without your explicit consent. Your data is used solely for FC88Club service purposes.

Malaysia PDPA 2010 Compliance

FC88Club operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements governing the processing of players' personal data in Malaysia.

Right to Data Erasure

You have the right to request the deletion of your personal data from FC88Club's systems at any time, subject to minimum statutory record-keeping requirements. Requests will be processed within 30 working days.

Immediate Data Breach Notification

In the event of any security incident involving your personal data, FC88Club is committed to notifying you within 72 hours of the incident being identified, in line with industry best practices.

1Introduction & Scope of the FC88Club Privacy Policy

This Privacy Policy is published by FC88Club ("the Company", "We", "the Platform") and applies to all users and members who access or use the FC88Club platform via fc88club.app, the mobile application, or any other service channel we provide.

As an online casino platform operating in Malaysia and serving Malaysian players, FC88Club understands how important your trust is when it comes to how we handle your personal information. We are committed to full transparency in every aspect of how we process FC88Club players' personal data.

This FC88Club Privacy Policy sets out in detail:

  • What types of personal data FC88Club collects from you
  • How and why FC88Club uses your data
  • Who FC88Club shares your data with and under what circumstances
  • The security measures FC88Club takes to protect your data
  • Your rights regarding personal data held by FC88Club

Consent: By registering an account or using the FC88Club platform, you consent to FC88Club processing your personal data in accordance with this Privacy Policy. If you do not agree, please discontinue use of the FC88Club platform and contact us to request data erasure.

2Types of Personal Data FC88Club Collects

FC88Club only collects personal data that is strictly necessary to provide our platform services safely and efficiently. The following are the categories of data we collect:

Data Category Examples of Information Requirements
Identity Data Full name, date of birth, identification card number Mandatory (KYC)
Contact Data Phone number, email address Mandatory
Financial Data Bank account numbers, e-wallet details, transaction records Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Game Data Betting history, winnings, playing habits Automatic
Communication Data Customer support chat records, emails Specific circumstances

FC88Club not collect sensitive information such as biometric data, health information, or political affiliations unless required by applicable law.

3How FC88Club Collects Your Personal Data

FC88Club collects your personal data through the following channels:

  • Account Registration: When you register an FC88Club account, you provide us directly with basic information such as your name, email, phone number, and date of birth.
  • KYC Verification Process: To comply with anti-money laundering (AML) requirements and age verification, FC88Club may request copies of identity documents such as your national ID card or passport.
  • Financial Transactions: Each time you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), or bank transfer, FC88Club records the details of that transaction.
  • Platform Usage: FC88Club automatically collects technical data when you browse or use our platform, including your IP address, device type, and navigation patterns.
  • Cookies & Tracking Technologies: FC88Club uses cookies and similar technologies to enhance the user experience and analyse platform usage patterns. Further details are provided in Section 7.
  • Customer Support Communications: When you contact the FC88Club support team via live chat, email, or other channels, we record those conversations for quality assurance and reference purposes.
  • Trusted Third Parties: In certain cases, FC88Club may receive data from appointed third-party identity verification providers for KYC and fraud prevention purposes.

4How FC88Club Uses Your Personal Data

FC88Club uses your personal data only for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

  • Account Management: To create, verify, maintain, and manage your FC88Club account securely and efficiently.
  • Transaction Processing: To process deposits, withdrawals, and all other financial transactions you carry out on FC88Club.
  • Identity Verification (KYC): To fulfil legal obligations relating to age verification, anti-money laundering (AML) compliance, and fraud prevention.
  • Gaming Services Provision: To deliver a personalised gaming experience across all FC88Club platforms, including slots, Live Casino, e-sports, match odds, and lottery.
  • Service Communications: To send important notices relating to your account, transactions, changes to terms, and security information.
  • Marketing & Promotions: To send you relevant FC88Club bonus offers and promotions – subject to your consent. You may withdraw this consent at any time.
  • Platform Improvements: To analyse usage data for the purpose of improving service quality, user interface, and the overall experience on FC88Club.
  • Legal Compliance: To fulfil all legal and regulatory obligations applicable to FC88Club's operations.

Data Minimisation Principle: FC88Club only collects and uses personal data that is strictly necessary for the stated purposes. We do not collect data in excess of what is needed, nor do we use it for purposes unrelated to FC88Club's platform services.

5Sharing of Data with Third Parties

FC88Club values your trust and does not sell your personal data to any party. However, in certain circumstances, FC88Club may share your personal data with the following parties:

  • Payment Providers: FC88Club shares the necessary transaction information with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX-supported banks solely for the purpose of processing your financial transactions.
  • KYC Service Providers: For identity verification purposes, FC88Club may share identification documents with regulated and authorised third-party KYC verification services.
  • Game Providers: Third-party game software providers that supply slots, live casino, and other game content on the FC88Club platform may receive the game data necessary for technical operations.
  • Regulatory Authorities & Law Enforcement: FC88Club will disclose personal data when required by law, court order, or a valid request from the relevant authorities.
  • Legal Consultants & Auditors: In the context of legal advice or audits, relevant data may be shared with professionals bound by strict confidentiality obligations.

All third parties that receive data from FC88Club are required to uphold data protection standards equivalent to this Privacy Policy and are not permitted to use that data for any other purpose.

6Data Security at FC88Club

FC88Club invests seriously in security infrastructure to ensure your personal data remains protected at all times. The security measures we employ include:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and FC88Club's servers is encrypted using industry-standard SSL/TLS protocols.
  • Internal Access Controls: Access to FC88Club player personal data is restricted to staff who genuinely require it, with strict logging and monitoring systems in place.
  • Two-Factor Authentication (2FA): FC88Club supports 2FA for player accounts to add an extra layer of protection against unauthorised access.
  • Regular Security Audits: FC88Club conducts regular penetration testing and security audits carried out by independent cybersecurity experts.
  • Secure Data Backup: FC88Club player data is regularly backed up to secure, geographically separate server locations to ensure service continuity.
  • 24/7 Monitoring: FC88Club's automated monitoring system operates around the clock to detect and respond to any security threats in real time.

Limitation of Liability: While FC88Club takes all reasonable measures to protect your data, no security system in the world can be guaranteed 100% safe. You are also responsible for keeping your FC88Club account password and login credentials secure.

7Cookies & Tracking Technologies

FC88Club uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies FC88Club uses:

  • Essential Cookies: Cookies required for the basic functions of the FC88Club platform, such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Enables FC88Club to analyse how players use our platform for the purpose of continuous improvement. All data is collected anonymously.
  • Functional Cookies: Remembers your preferences and settings at FC88Club — such as language and display preferences — to deliver a more personalised experience.
  • Marketing Cookies: Used to display relevant FC88Club ads and offers to you. You may opt out of these cookies without affecting the core functionality of the platform.

You may manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the FC88Club platform.

8Your Personal Data Rights

As a registered FC88Club player in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) Malaysia:

Right of Access

You have the right to request a copy of the personal data FC88Club holds about you at any time.

Right to Rectification

You have the right to request that FC88Club correct any of your personal data that is inaccurate or incomplete.

Right to Erasure

You may request FC88Club to delete your personal data, subject to legal record-retention obligations.

Right to Object

You have the right to object to FC88Club processing your data for direct marketing purposes at any time.

Right to Restriction

Under certain circumstances, you may request FC88Club to temporarily restrict the processing of your personal data.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact FC88Club by email at support@fc88club.app. FC88Club will respond to your request within 14 working days.

9Data Retention Period

FC88Club retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for the duration of your active account at FC88Club, plus any additional period required by law following account closure.
  • Financial Transaction Records: FC88Club retains financial transaction records for a minimum of 7 years in compliance with Malaysia's tax and AML legal requirements.
  • KYC Data: Identity verification documents are retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later.
  • Support Communication Logs: Customer support chat records are retained for 3 years for reference and service quality purposes at FC88Club.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications from FC88Club.

Once the retention period expires, FC88Club will securely delete or anonymise your personal data in accordance with our established data disposal procedures.

10Links to Third-Party Websites or Services

The FC88Club platform may contain links to or integrations with third-party services such as game providers, payment platforms, and technical service providers. This FC88Club Privacy Policy not covering the privacy practices of those third parties.

FC88Club encourages you to read the privacy policy of each third-party service you use in connection with the FC88Club platform. FC88Club is not responsible for the privacy practices or content of third-party websites that are not under FC88Club's direct control.

11Children's Privacy

FC88Club is an online entertainment platform exclusively for adult players aged 18 years of age and above only. FC88Club does not knowingly collect or process personal data from individuals under the age of 18.

Should FC88Club discover that personal data belonging to a child or individual under 18 has been collected without proper age verification, FC88Club will promptly delete that data and close the associated account. If you believe your child has registered an FC88Club account without your knowledge, please contact us immediately at support@fc88club.app.

12Contact FC88Club About Privacy

If you have any questions, concerns, or complaints regarding this FC88Club Privacy Policy or the way we process your personal data, please contact us through the following channels:

  • Email: support@fc88club.app
  • Live Chat: Available 24/7 via the FC88Club platform

FC88Club will respond to all privacy-related enquiries within 14 working days. For more serious complaints or disputes that cannot be resolved directly, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.

This Privacy Policy was last updated on: 1 January 2026

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Your Data Is Safe – Play at FC88Club with Complete Peace of Mind!

Register your FC88Club account today and enjoy over 1,000 game options — including slots, live casino, e-sports, and more — with full assurance that your privacy and personal data are protected. Easy deposits from as little as RM10 via Touch 'n Go, GrabPay, or FPX.

For players aged 18 and above only. Please gamble responsibly.

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